FAQ

Perth Pet Cremation has a dedicated pet loving team and is always available to answer your very important questions.

Q: Will my pet be treated with dignity?

A: Our approach has always been to treat your pets like they are our own. A pre-requisite for working at Perth Pet Cremation is that you are an animal lover and have had pets yourself. This helps us appreciate what our customers are going through and why the pets deserve the respect that any other member of the family would receive.


Q: How do I book a pet cremation?

A: Simply contact us and we can handle everything for you.


Q: Do you provide pet cremation services in my area?

A: In addition to the Perth metro area, we operate throughout Western Australia in areas as far north as Broome and Karratha, to Margaret River in the South West.


Q: What is the difference between Private Cremation and Platinum Private Cremation?

A: Private Cremation ensures your pet is cremated individually at every single stage of the pet cremation process. The ashes that are returned to you are of your pet only . We can prioritise the return of your pet’s ashes within 24 hours by selecting our premium Platinum Service option. Speak to our team about which option suits you best.


Q: How do I know it is my pet’s ashes I receive back?

A: Perth Pet Cremation loves all animals and we understand what our clients need and give careful consideration to the small details. Every pet is given an identification number, and we check and re-check every detail every step of the way. Perth Pet Cremation gives you an unconditional guarantee of INDIVIDUAL PET CREMATION. We return your beloved pet’s ashes with an official cremation certificate.


Q: Do you take care of small pets such as snakes, ferrets, fish, lizards, birds etc?

A: Yes. All beloved pets are treated with the highest level of care and dignity by giving them a beautiful final farewell that all pet owners will cherish forever. We have a special price for pet owners requiring the cremation of pocket pets such as guinea pigs, ferrets, reptiles, mice, fish, lizards, budgies and rats.


Q: Are there any hidden costs?

A: Our package prices include the collection of your pet from your veterinary clinic (metro area). The only additional costs would be rural veterinary clinics and home collections.


Q: What do I do with my beloved pet’s ashes?

A: One of the hardest decisions when losing your pet is what to do with their ashes.
Pets have their own character. You may want to think about scattering your pet’s ashes at a special place that you shared, like their favourite park or at the beach. Alternatively, you may want to consider keeping them somewhere close to you such as under a favourite tree or spot in the house they loved to lay. You can also wear a keepsake to remember them by.

Q: Do you offer payment plans?

A: Yes. Perth Pet Cremation now offers ZipPay. You will find a simple step by step application process on the link below. Alternatively, please call us for further information.